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Paul Holmes Blog (Manageing Director)
Mar 2010
In 2003 all plumbing and heating was started at first we where just a plumbing and heating install company,and with our success we then in 2005 we opened a plumbing merchant's to acompany our install team.To be fair it was very small shop! but never the less it was still a risk of me financially with tough competition localy with three other well esablished plumbing and bathrooms shops in the area,but with hard work it became a sucess and in of 2007 we moved to a bigger and better premisses and now in 2010 we are the now by far no1 not only in potters bar but the whole of hertfordshire for supplying and also installing bathrooms and central heating systems with turn-over pushing over 1 million pounds and now online our web-site is ranked top ten with google and yahoo search for plumbing merchants ect. in all of Hertfordshire and also London.We aim to be top-ten nationally with-in 12 months
Now we are currently in negotiation for a second shop to parner our hertfodshire branch The new shop is going to be based in north london and my hope for the new shop is that with the same work ethic that started All Plumbing and Heating in 2003 is we can become no1 in London as well (fingers crossed)
The reason that i think we have done so well is that we listen to what our customers want, we have excellent customer service through for ordering plumbing, bathrooms ect or having plumbing work being undertaken you the customer are knowing what your are having and clear with the costing as well.We like to maintatin a good relationship with our customers and we always have repeat custom and this has aloud us to grow even in the tough economic and uncertain times that the last few years has given us. Thank you.
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